a. Put a word/phrase from the box under each picture.
customer service staff
b. Find a word/phrase in the conversation that means: 1. a secondary school qualification that UK students generally take at the age of sixteen
2. subjects connected with the skills and knowledge to do a job
3. subjects which focus on theory including mathematics, literature, science, etc.
academic subjects applied approach
4. a practical method 5. the business of providing services for people on holiday
6. the time when you are not at work or school
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b. Complete each of the following sentences with a collocation in 2a. Note that one is not used. You may have to change the forms of the collocations to fit the sentences. 1. He decided to ____________ an English ____________ take/do course before going to work in America. 2. I’m ___________________. doing a nine-to-five job I work my eight hours and I don’t have to work overtime. 3. I prefer to work ___________. flexitime That allows me time to take my children to school. 4. She _________________ earns money/a living by selling vegetables in the village market. 5. She _______________ took/did a course in cooking before taking the post as a chef in the restaurant. 6. Most people in my company are suffering from stress because they are asked to _____________. work overtime