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This book presents a synthesis of the most recent work on stakeholder management and opens up
new fields of research. But, more deeply, it addresses the issue of corporate responsibility from the most
relevant and fruitful angle: seeing responsibility as relationship management.
– Professor Hervé Dumez, École polytechnique and
Centre National de la Recherche Scientifique (CNRS) en France
The book provides a treasure trove of international scholars’ perspectives on stakeholder engagement.
Consistent with Jerry Calton’s and Stephen Payne’s seminal work on multi-stakeholder dialogue and
reciprocal sensemaking, the contributions address the communicative foundations of stakeholder
engagement and examine its implications for organizational performance, throughout the value chain.
Implicit in these important theoretical and empirical efforts is the increasing importance of relationships
with individual stakeholders – rather than broad, generic stakeholder groups or collectives. Timely,
context-sensitive, and comprehensive.
– Professor Marc Orlitzky, University of South Australia Business School
The editors and authors have brought together an incisive and comprehensive anthology of the role
of stakeholder engagement and responsible business. The nature of the stakeholder has changed and
continues to evolve. Real-time and fast moving e-communications have turned recipients of business
into shapers and enablers of business, which organisations and agencies must engage with. This timely
book sets out the modern landscape of responsible business and the relational strategies needed to survive
and prosper in the user generated and influenced world.
– Professor Martin Hingley, University of Lincoln
A comprehensive, multi-perspective, research-based anthology, edited and written by an international
group of scholars who both critically analyze stakeholder relationships and explore diverse ways to make
these relationship lively and effective for the good of businesses, the good of stakeholders, and the good
of society. Readers of this anthology – both business people and students – can learn much and gain some
useful ideas by looking at these essays. This is a wonderfully cosmopolitan, thoughtful, and practically
– Dr. Frederick Bird, Adjunct Professor, Political Science, University of Waterloo and
Distinguished Professor Emeritus, Concordia University
This anthology provides a unique overview by leading stakeholder thinkers of recent developments
and contemporary issues in managing stakeholder relationships. It’s a go-to resource for scholars,